Information We Collect
Personal information that we may ask to use and process includes, but is not limited to: Any information you give us when filling out the forms on our account registration pages, as well as any other data you send us via the Website or email (for example, your first and last name, birthdate, email address, and phone number) Correspondence with us through the Webpage, emails, live chats, and other channels of communication All transactions involving Player Accounts, whether conducted through the Website(s) or other means of communication Website logins and their associated information, such as traffic data, GeoIP location data, browser/device data, weblogs, activity logs, and other traffic data stored in our system Documents and proofs that we reasonably request to verify your account, process deposits and withdrawals, and conduct anti-fraud checks (on our own initiative or as required by current applicable legislation). Passport scans, payment slips, bank statements, and other documents may be used as proof Participation in surveys or any other customer evaluations that we may conduct from time to time.
How We Use Your Information
To provide our services, we process the Personal Information we collect from you. We will use your information for the following purposes in particular:
- Your bets and transactions will be processed. This includes your credit card and online payment transactions.
- Providing you with gaming and other ancillary services through our Website that you request
- Providing customer services, such as assistance with account setup and management
- Determining and carrying out the required verification checks
Informing registered players about our promotional offers, as well as promotional information from our selected business partners, associates, and affiliates (but only if players have given their explicit consent to receive such marketing material) Upholding legal obligations, such as adhering to anti-money laundering (AML) and counter-terrorist financing (CFT) legislation Upholding legal obligations, such as adhering to anti-money laundering (AML) and counter-terrorist financing (CFT) legislation Analyzing customer trends through market study assessments (survey participation is not required, and you can always opt-out) Conducting aggregated data research and statistical analysis.